Reviews

Stefanie C.
06/04/2024

Great family business and very helpful. Really tried their best to find solution for the buddy rider compatibility with your bike

Ang Wei Ling
13/01/2024

Very friendly seller. Explained patiently on my queries and provide advice and suggestions on my purchase. Excellent seller. Look forward to my next purchase. My corgi looks cute in his orange WagWellies. 🥰

Astonishmeshop
03/01/2024

I recently purchased an olive green FikaGo Agile pet stroller for my aging Shiba who’s dealing with arthritis and early mitral valve disease. And I couldn't be happier with my choice. The olive green color is a rare find, and it's my absolute favorite shade. The seat is roomy and spacious – my 12kg Shiba can comfortably lie flat, making it ideal for longer strolls. The one-click open and close feature is incredibly convenient, and the lightweight design adds to the overall ease of use. The smooth-gliding wheels effortlessly tackle uneven terrain, ensuring a smooth ride for my furry friend. On the other hand, the fabric is not just comfy but also breathable, plus, it’s a breeze to keep it clean. Overall, a fantastic purchase that combines style, comfort, and functionality. To top it off, the shop owner’s kindness is unmatched – they even brought back a matching green multi-functional pad from their Taiwan trip, going above and beyond for customer satisfaction. Can’t wait to receive the multifunctional pad soon. Highly recommend!

Paula Lim
23/12/2023

We bought Fikago Agile. It is compact, sturdy and very easy to use. I would recommend it to anyone who is thinking of getting a pet stroller.

Mersie Chan
05/11/2023

Very obliging and do house visit to give advice on site.

Priscilla Ng
27/09/2023

Extremely satisfied with the level of service and attention to detail by Jeffrey!! I ordered Wagwellies (at a discount, too!!) at around 5:30pm, and got a message later that evening saying they’ll be delivering the boots soon! Even after my attempt to measure and get the right size boots for my dog, Jeffrey had the foresight and experience to bring along one size smaller just in case! And it turns out he was spot-on that I ordered a size too big!! Super grateful for all his effort and time to help us get fitting wellies!! Thank you once again to Jeffrey and team! Will definitely be recommending to my friends and their doggos!

Irene Sim
25/09/2023

Jeffrey was so kind to provide a home visit in order to get the right size of wagwear for my doggy. He is very confident and patience and I finally got a good pair of walking shoe for my doggy. It is very comfortable, soft and pretty. Thank you Jeff for providing such awesome service👍

Elaine Lee
17/09/2023

BuddyRider has to be one of the best buys for our pup! It's of a sturdy design with safety of pets in mind - having safety harness with adjustable straps, keeping our pup securely fastened in his seat during our cycling trips. For added comfort, I placed a padded cushion (also from BuddyRider) on the seat. Rather than leaving him behind at home, we can now include our pup in all our cycling trips & he totally LOVES the ride - enjoying all the sight, smell, sound. Highly recommended!

Serene Cheng
13/09/2023

My dog love it and get use to the walking quite fast. Good product, very light weight and feel comfortable. Plus point, good after sales service.

The seller is nice and friendly.. The shop also very neat and clean... Fast delivery too.. Will definitely purchase from them again...

Shi Hui
04/09/2023

Saw a post on the schnauzer group regarding the footwear and decided to head down to try…. Lindy was very professional and knowledgeable in explaining how to wear it, and if my MS is suitable for it. decided to try the Rex specs as well, after seeing many others buying it (super stylo!!). Thank you for the kind service and patience to my questions. 🙂

Doris Koh
03/09/2023

Bought a few items from Buddy rider. Leash, harness and boots! Happy with each purchase and Buddy Rider was very very patience with us to ensure we got the right fitting for all our items. Highly recommended if you are looking for quality pet product, accessories and more! Latest purchase was the wag wear boots! 100% satisfied with the product and advice rendered to us ! ❤️❤️

Leonard
29/08/2023

Our furkids absolutely love their buddy riders. We bought them to be able to take them with us on bike rides and it's opened up so many new adventures and opportunities. Jeffrey and Lindy are super helpful and welcoming. We are also so happy with all the other purchases we've made. The sassy woof harnesses, goggles and leashes.

Vivien Sng
27/08/2023

Brought a total of 4 Rexspecs from them! Friendly and most importantly, patient staff from BuddyruderSG. They helped with the specs fitting and good after sales support/ service.

Sharlyn Ngerng
25/08/2023

We wanted to get a REX sunglass for our 5mth old puppy Yugi, mini schnauzer. Jeffrey and Lindy have been very patience with us. Teaching and guiding us how to wear it on Yugi. Giving him time to experience and getting use to it. Jeffrey also helped us set the length for him for our ease to wear it for him at home. Their shop is also very clean and spacious for us to bring Yugi there for his 1st shopping. Highly recommended!

AnDrea Ho
24/08/2023

Highy recommended to protect doggies from flying insects and débris. Although pup was least pleased initially 🙁 Slowly but surely he acclimatise after some training. A must-have on our weekly rides.

Yitong Tang
24/08/2023

I must say this is my Best Buy item for my dog, this is a must have item for anyone who own a small dog or cat, only need a little training for pet to feel safe and comfortable in it. Seat belts of the seat are strange and secure, seat is very easy to install to the bike. My dog really enjoy have a ride in it. I have met few big dog owners hope that they could buy a bigger size buddyrider for their bigger dogs when available. Highly Recommend 👍

rachiiru
21/08/2023

Dynamic, Friendly and approachable team. Understands the product and explains clearly. Took time to show us hw to use and care for our rexspec goggle and lens. They also helped to get the perfect fit for Rufus. Thank U for bringing such great products!

Hello Hello
20/08/2023

Very happy w my installation w buddyrider, Jeffrey & his wife are very friendly. Sociable, will strongly recommend if anybody want to install buddyrider to spin their pup's. .

Peigee Kng
13/07/2023

The seller is very responsive, friendly, and down to earth. He replies every queries that I have before i even purchase the seat from him. Even better, he came all the way down to install the seat for me knowing that I dont have transport to bring my bike over. Post the sales, i even trouble him a few times on queries like switching the buddyrider seat, he also offered to come down and do it for me FOC. Big thumbs up to the service and not to mention the product itself is with high quality. While writing this, i am going to buy an extra receiver from him after i get a new bike! Top notch product and service indeed!

Gwen Tan
19/08/2022

Great retailers and lovely customer service!

Mervin Mah
12/05/2022

Super satisfied with both Lindy and Jeffrey services and knowledge that shared. Buddyrider is a must to get if you love cycling and want to share the moment with your fur kid. 👍🏻👍🏻

C D
12/12/2021

Very friendly and helpful seller. Bought a pair of Rex Specs for my dog and he's absolutely loving it. Highly recommended if you want a protective eye gear to protect your precious poochie's eyes, especially when bringing your dog on car rides. Been using Rex Specs for over a month now and it's the best - the foam lining makes it comfortable and most importantly it stays in place the entire time.

Sharly Sadjoli
12/12/2021

Jeffrey is a nice person who is informative and gives suggestions to what’s best for my dog and me. My dog, Kiko, is enjoying the ride with Buddyridersg. Its completely safe with buckles and made of good quality. Worth the price 🙂 A highly recommended place if you are looking for equipments to ride with your pup 😊😊

Khloe Chua
11/12/2021

It was a fussfree experience with seller. He went through all the specs and recommendation. Even went down his house for a demo of the product and allow my furpet to try on before buying. No pressure on me at all. And the buddy rider is 1yr+ old and still looking new with the recommended care he teaches me.

Alvin Wong
11/12/2021

Very high quality products, but the best is the customer service., they are top notch.

Emily Ng
12/11/2021

I m really glad that I bought the buddyrider for my monster. We are having great fun on our cycling trips every weekend! Totally recommend this to any pawrents! Thank you Jeff too for the initial test-ride! 🙂

Jeffrey Chong
06/11/2021

It's really great to have Buddyrider, now can bring along my furkid to cycle. He still trying to get used to the Buddyrider, but he seem to enjoy it from the way he sit and rest his paw.

Nick Ng
06/11/2021

Saw someone riding his bike with his pet dog on a pet seat in front. Googled and found out it is a Buddyrider! Had tried with a basket in the rear and a doggie backpack but had issues with both - hard to secure dog in the basket and for both basket and backpack, you can’t see your dog unless you turn your head. Have tried Buddyrider twice so far - felt confident the dog is secure on the seat so can ride with peace of mind. It’s almost exactly as I wished a bike dog seat should be like. May take a few rides for your dog to get used to it - mine is still in this phase. Overall cool and practical product 👍 Had quite a handful of questions regarding the product before buying and Jeffery answered them swiftly and professionally.

Ember Silva
04/11/2021

Smooth, fast, and pleasant transaction. Bought the buddyrider and rexspecs for my pup. Seller was very friendly and updated me every step of the way. My miniature schnauzer can’t get enough of buddyrider and being the “VIP passenger” during our daily bike rides. The photos will show that he was always smiling/happy/good mood aboard the buddyrider. For the rexspecs, I followed the video in their website re: how to encourage dog goggles wearing and I found it very helpful. My pup still needs to get used to wearing them for the whole duration of the ride but the good news is that he doesn’t resist everytime I put them on him. Definitely a good purchase! On the monetary side, some may find these items quite pricey but still.. safety and good quality will always come first for our beloved furbabies. Agree or not? 😄

Cheryl
21/10/2021

This shop is a gem! I’ve been trying to find Sassy Woof harnesses in Singapore but seems like none of the shops here carry this brand. Then I found Buddyrider and even though they didn’t carry size XXS, they were so nice to offer to custom order for me! The price is also very reasonable, and the staff was extremely helpful. Would highly recommend this shop to any dog pawrent! 😊

Shondy Ang
20/10/2021

Great customer service before and also after sales. Super friendly and willingness to listen to customer feedback, providing suggestion or solution and also goes extra mile to continuously improve user experience even after sales.

Wendy Ho
19/10/2021

This is the best thing I got for my dog. Was cycling once a week as I could not bear to leave him alone at home. With Buddyrider, we’re cycling 4 times a week! Bonding and having fun while exercising and keeping fit. Thank you Buddyrider SG for bringing this awesome product to Singapore. Very friendly and knowledgeable people at the showroom. Customer service at its best!

Lua Aun Wee
19/10/2021

Finally the showroom has opened. Bought a Buddyrider from them 4.5 years ago for Bobo (now 12kg 50cm body length and 40cm body height from gorund) and the product has been very tough. Been using it basically 5 days a week at least for 4.5 years. After sales service is superb!👍 Love their thoughtful service of posting Bobo's name sticker to brighten up my 4.5 years old Buddyrider. Jeffrey and Lindy are very patient and thoughful. Oh and they sell the pet sunshade goggles too to prevent road dust entering their eyes.

NANAKOXO
19/10/2021

Bought a dog rider from them and they are very patient and very very nice!! Good and reliable service.

Elaine Lee
19/10/2021

Good and convenient to bring my dog out for cycling.

Ariel Ong
19/10/2021

Excellent service. Answer questions promptly and patiently.

Chengyee Tee
19/10/2021

Great customer service and solid material buddyrider. Seller is explaining installation guide to me patiently over the WhatsApp.

Jessica W
19/10/2021

Run by fantastic people selling fantastic products. Very helpful and innovative ppl who will go the extra mile to help solve small issues customers feedback even when they’re not really problems that affect the product functionality. Highly recommended!

Charmaine Tan
19/10/2021

Excellent before and after sales service. Jeffery was very patient and puts in effort explaining my concerns. Delivery was swift and prompt. He even gave us a little gift and that came as a very pleasant surprise! Strongly recommend buddy rider as not only is the product quality good but you get continued good after sales support!