Personal Data

We do not collect your personal data unless it is provided to us voluntarily by you directly. We will obtain your consent before gathering any additional personal data and before using your personal data for a purpose that has not been previously communicated to you unless permitted or authorized by law.

What information do we collect?

1. We collect information from you when you register on our site, place an order, or subscribe to our newsletter.
2. When you order or register on our site, you will be requested to provide your name, email address, mailing address, and/or phone number. However, you have the option to visit our site anonymously.

Use of Data
We may collect and use your personal data for any or all the following purposes.

1. performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
2. verifying your identity;
3. responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
4. managing your relationship with us;
5. processing payment or credit transactions;
6. processing your order delivery or shipping;
7. sending your marketing information about our products or services including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions;
8. complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
9. any other purposes for which you have provided the information;
10. transmitting to any unaffiliated third parties including our third-party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and
11. any other incidental business purposes related to or in connection with the above.

How do we protect your information?

1. We implement various security measures to ensure the protection of your personal information when you place an order or enter, submit, or access your personal information.
2. We utilize a secure server and employ Secure Socket Layer (SSL) technology to transmit all sensitive/credit information. This data is then encrypted into our Payment gateway provider’s database, accessible only to authorized personnel with special access rights to such systems, and who are obligated to maintain the confidentiality of the information.
3. After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

Tracking technologies

1. Cookies
   A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site.

   We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

   If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

2. Facebook/META Pixels
   We may from time to time use certain Facebook/META Business Tools such as the Facebook Pixel.

   This tool allows our company to keep track of what users do after they see or click on a Facebook advertisement and enables us to monitor the effectiveness of Facebook ads for purposes of statistics and market research.
   The collected data remains anonymous and our company cannot see the personal data of any individual user.

   However, the collected data is saved and processed by Facebook. Facebook may be able to connect the data with your Facebook account and use the data for their own advertising purposes and in accordance with Facebook’s Data Use Policy.

   Facebook has ultimate control of the information gathered through the Facebook Business Tools and communications. You can opt-out of Facebook’s use of cookies and Facebook Pixel through settings on your Facebook Account.

Third-party Links
Periodically, at our discretion, we may feature or provide third-party products or services on our website. These third-party sites have distinct and independent privacy policies. As a result, we hold no responsibility or liability for the content and activities of these linked sites. Nevertheless, we strive to safeguard the integrity of our site and welcome any feedback regarding these sites.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent
By using our site, you consent to our website’s Privacy Policy.

Changes to our Privacy Policy
If we change our Privacy Policy, we will post those changes or the amended Privacy Policy on our website or notify you by email. We reserve the right to amend this Privacy Policy at any time.

Protection of Personal Data

To ensure the security of your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks, we have implemented appropriate administrative, physical, and technical measures. These measures include up-to-date antivirus protection and encryption to secure all storage and transmission of personal data. We only disclose personal data internally and to authorized third-party service providers and agents on a need-to-know basis.

However, it is important to be aware that no method of transmission over the Internet or electronic storage is entirely secure. While we cannot guarantee absolute security, we continuously review and enhance our information security measures to protect your information.

Typically, we do not transfer your personal data to countries outside of Singapore. However, if such a transfer becomes necessary, we will obtain your consent and ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the Personal Data Protection Act (PDPA).

Should you have any inquiries or feedback regarding our personal data protection policies and procedures, or if you wish to make any requests, you may contact us via email at hello@mypawsadventure.sg